Main Menu
Home
Open a Ticket
My Ticket History
Browse Knowledgebase
My Account

Login
 E-mail:
 Password:
Forgot Password?

Knowledgebase
Search by keywords:


Contact Us
Armada Data Corporation
5080 Timberlea Blvd, Suite 215
Mississauga, ON, L4W 4M2
Canada

Tel: 1-289-327-0623

9:00am - 5:00pm

Knowledgebase
Reviewing & Forwarding Email Message Header Data (Microsoft Outlook 2003)

Article ID: 000006
Rating: 5.0 / 5.0 (1 votes)
Views: 3021

During diagnosis of email related problems it is often helpful and in some cases absolutely necessary to see the complete Header data of a message.

The Header data reveals the servers (and the ip addresses) of the servers used to deliver the message to its destination.

In Outlook 2003 you can access this data using the following procedure;
1. Open the message
2. Click on the "View" menu
3. Scroll & Select to the "Options" item
4. Highlight all of the text in the "Internet Headers" section
5. Right click on the highlighted text, and select "Copy"
6. Now open Microsoft Word, and paste the text into a new document
7. Save the document and forward it to us using the Cybernetfinder Online Request System

Please refer to the images below for reference.

Please let us know if you found this article helpful.


****


****


****


****

 

 

 

 

 


<< back

Rating
Did you find this article helpful?

  Powered by: Cerberus Helpdesk
 
 Take Control of Your Company Inbox skin by: and www.cerberusweb.com